Shipping Policy
1Domestic Shipping (India):
- All orders are dispatched from our facility in Kolkata, West Bengal, through reliable logistics providers.
- We offer free standard shipping across India.
- Orders are typically processed and shipped within 1–2 business days from the date of placement.
2International Shipping:
- International shipping costs vary based on destination.
- To place an international order or inquire about shipping rates, please contact us directly at care@1950origins.com. Kindly provide your location and order details so our team can assist you effectively.
- Cash on Delivery (COD) is not available for international orders.
- Delivery times may vary depending on the destination country.
- Customers are responsible for all applicable customs duties, taxes, and other charges incurred upon delivery.
3Order Tracking:
- Upon dispatch of your order, a shipping confirmation email containing tracking information will be sent to the email address provided at checkout.
- While creating an account is optional, it is recommended for your convenience to easily track orders.
4Address Modifications:
- Address changes can only be accommodated if your order has not yet been processed.
- Once your order enters processing or has been shipped, modifications or cancellations will no longer be possible.
- If you need to request a modification, please contact us immediately at care@1950origins.com, clearly mentioning your order details. While we'll strive to assist, modifications cannot be guaranteed after processing begins.
5Shipping Damage Claims:
- Every order is carefully packed to ensure safe delivery. However, if your order arrives damaged:
- Do not use or discard the item.
- Notify us within 48 hours of delivery by emailing care@1950origins.com.
- Include clear photos of both the product and packaging.
- We will promptly investigate your claim and, if necessary, arrange a replacement.
6Missing Items:
- Occasionally, orders may be delivered in multiple parcels.
- If you suspect any items are missing from your order, contact us immediately so we can investigate and resolve the issue promptly.
Policy Updates
1950 Origins reserves the right to revise or update these policies at any time without prior notice. Any changes will be posted on this page with an updated effective date. We recommend reviewing this section periodically to stay informed of any updates.
Effective Date: 12 February 2025